Tel: 949-222-0444| Fax: 929-222-0445


Mon - Fri: 9am-5pm


We are the premier brokerage, consulting, risk management and financial services provider. Through client-partnerships we develop individualized solutions, characterized by industry and service type. 

  • Yelp Social Icon
  • LinkedIn Social Icon
  • Facebook Social Icon
  • YouTube Social  Icon
  • Instagram Social Icon

- Insurance Review

- Claims Management

- Safety

- Human Resources

- Compliance

- Fee Based Insurance

A+ better business bureau insurance

3000 W. MacArthur Blvd  Suite 120

Santa Ana, CA 92704

Coronavirus & Your Insurance Policy Questions Answered

How ERM is supporting and protecting their employees and clients:

We have had some employees working remotely for some time and have expanded that to many others. We will try to reduce the personal visits to a minimum for both your protection and ours until things return to normal. We continue to operate at 100% and are ready to assist you in these trying times as much as possible.

If you have any questions please email or call us today, we are here to assist you.

(949) 222-0444

We have been receiving a lot of questions from clients and notifications from insurance carriers and we thought we would summarize some of the issues for you​Still looking for answers or help? Check the resources at the bottom of the page.

Insurance Premium Payments 

Many of the insurance carriers have announced that they will hold off on non-payment cancellations for some period. Others have stated that they are open to endorsing the policies to reflect reduced sales or payrolls thereby reducing premiums. If you are on a pay as you go program for WC your premiums will automatically drop as your payrolls are reduced. For everyone else please let us know if you would like to request a reduction. 

Business income 

There is not likely any coverage available under the Business Income coverage for shutdowns or reductions in revenue due to the virus. The coverage requires a physical loss to the property such as fire, wind, theft, cover any loss of income. Additionally, almost all policies contain a specific exclusion for losses related to virus. 

Workers Compensation 

In general Workers Compensation does not cover ordinary illnesses such as colds or flus, but there may be coverage for employees who contract the virus if it can be proven that the exposure was from their employment. This will be an easier argument for those in healthcare or public safety but might be covered if the source was a customer, patient, etc. The government is trying to trace the sources of exposure and this might support a WC claim. 


General Liability 

You could be liable if you negligently spread the virus to others and this would probably be covered under a GL policy. The issues are similar to the WC discussion, proving from whom the disease was contracted. 

Government Action 

The US Government is passing laws to extend loans and expand leave programs to cover businesses and employees who suffer financially from the impact of the virus. California will likely be taking steps to assist also. We expect unemployment insurance claims to spike as well. 



The insurance companies are accepting and continuing to process claims although claims that require an inspection by an adjuster may be slowed. Many carriers are already settling many claims remotely using photos and that will likely increase so that any slowdown in claim handling is minimized. 


Employment Development Department - California government assistance for employers and employees

Covid-19 (Coronavirus) response by carrier

Insurance Company Obligations to Comply with Insurance Laws during the Coronavirus (COVID-19)